By chance, I found Chinook Manufacturing, LyphLine’s sister company, through a random internet search. After reading through the website, I was compelled to call.

I was intrigued by the fact that a Canadian company was manufacturing freeze-dryers. I was not disappointed. After several hours of chatting, I was thoroughly impressed by the team’s depth of knowledge and the gains they had made in the design and production of their machines.

In my opinion, Chinook Manufacturing was light-years ahead of other competitors in the marketplace. Being the owner of over 12 Harvest Right machines, 6 of which did not work at all, and the other 6 that worked sporadically, I was quite familiar with the frustrations in the industry. Bad design, inadequate customer service, and poorly manufactured products almost buried me financially...until I met the owners at Chinook Manufacturing. A victim of the same frustrations, they figured out how to build a better mouse trap and fixed the old mouse traps. If it had not been for that fateful phone call, I would be out of the freeze-drying business. LyphLine was instrumental in bringing all my malfunctioning machines back to life—and even took the ones that worked and made them perform better.

I am now able to create a better product, making it faster with fewer to no breakdowns. In manufacturing, time is money. Breakdowns are costly and expensive. Those days are behind us.

LyphLine is a lifesaver. They are fast and prompt with a world-class team of technicians. They have great customer service with fair pricing. We now have a technical "go to" company that can help us virtually 24/7 with wifi connectivity that wasn't offered by the other company.

Without reservation, I highly recommend contacting LyphLine regardless of what machine you own. Their depth of knowledge and talented team can help you.MarkHome User